First Gen USB 2.0 Orzly Cables:
To explain, we had originally released these for use with the OnePlus 2 and we had no knowledge or data concerning future devices supporting Type-C as at the time, this was still a relatively new technology.
However since the launch of the Google Nexus 5X, it has been brought to our attention that the resistors in the USB 2.0 cables may not be suitable to use with the Nexus 5X, 6P and other new Type-C devices because our cables had a 10K resistor in them, instead of the USB standard requirement of 56K resistor.
This means that depending on the power source you are using, there is a small risk that the cable may try and draw more power than the source will allow which may cause damage to your power adapter especially if the adapter does not have a self-contained safety mechanism to regulate power flow.
Much of the outcome will depend on both the device you are trying to charge, as well as the quality of your power source. It is always recommended that the best chargers or adapters to use are ones which display a regional safety compliance symbol such as CE, UL, or CCC eyc on them). These chargers will have an in-built safety mechanism that will regulate the flow of current and prevent a higher current from being drawn.
Therefore depending on your power source, the outcome of using these USB 2.0 cables could be different. For example if using a 2A charger (that has a self-regulating mechanism) to charge a Oneplus 2, then these cables are fine to use. If using a 3A charger (that has a self-regulating mechanism) then the cables can be used, but it is not recommended. Finally, if using the cable without a safe charger, or on a device such as the Chrombook Pixel, then these cables should NOT be used as damage could be caused to your charger, adaptor, or USB port.
The table below should provide a quick summary for reference:
Nothing is more important to us than our customers, and we therefore want to ensure we can assist you and support should you have any questions or concerns regarding Type-c Orzly Cables.
Please be assured that all our authorised re-sellers, as well as our own team, will be happy to answer any queries. Simply follow the steps below:
- If you purchased your cable from Amazon or eBay, or any other marketplace, then please contact the re-seller directly quoting your order number, and they will assist you accordingly.
- For any customers who purchased directly from the Orzly site, please drop us an email at
Orzly are committed to ensuring customer satisfaction, and we, as well as our re-sellers, will be looking at replacing affected orders with our new generation cables.
Our new generation of Orzly Type-C Cables:
If you have bought an affected cable and would like any more information, then please follow the steps detailed above and you will be contacted in due course.
As always we would not be where we are without the continued support of our customers, and this is why we want to re-assure all of you that we will always do our best to right any wrongs, and to continue to assist you with any queries you may have.
From the team at Orzly, we would like to wish all of you happy holidays.